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Complaints and Appeals Process
  • 1. Receive written complaint / dispute / appeal
  • 2. Validation of complaints / dispute / appeal
  • 3. Investigation
  • 4. Determine outcome of investigation
  • 5. Implement corrective / preventive actions where applicable
  • 6. Respond to complainant
  • 7. Record and closeout the complaint / dispute / appeal
Address

Address : Unit 20, 33 Holbeche Road, Arndell Park 2148, NSW, Australia.

Contact Information

Phone : +61 2 9622 0063

E-mail: info@austestcentre.com

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